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> How do I check the status of my order?
Visit our Order Status page and enter your Order # to receive a real-time status update on your order. Your order number can be found at the top of your email order confirmation. If you cannot locate your order number please contact us.

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Your voucher code should be provided to you by the deal site where you made the purchase. You'll use this code when placing your order. You may only use one voucher per order. Promotional value cannot be combined with other offers.

The voucher code will be entered at checkout in the coupon section under Promotion Codes. Please be sure to not include any extra spaces or characters before or after the code.

When you enter your code you will see beneath the coupon section a message indicated your coupon has been added to the order or acceptance with the discounts applied. You will need to verify under the Basket Contents that the coupon was applied and the total has been updated. Your code will be displayed. If you are still not showing discounts, please contact customer service by phone at (858) 679-1200.

Make sure you copy/paste your code from your voucher. Voucher codes are not case-sensitive. If it still does not work, contact us here. Please make sure that you have no extra spaces before and after your code, before you click "Redeem".

Have questions on how to create your print or place an order? Click the link below for a step-by-step guide. How to Order.

Build a Collage

Show off more than just one favorite memory on a canvas or blanket collage. Choose one of our pre-built templates or opt for a completely unique and custom designed collage. Collages offer a great way to create a custom photo product with smaller images.

Build A Collage >

Choose from our Art Gallery

With hundreds of breath-taking landscapes, trendy cityscapes, and exclusive designs, our art gallery has a piece to fit everyone’s taste and budget.

Choose your favorite image and customize to choose a product from canvas, to metal, to pillows, mugs & more.

Browse Art Gallery >

Choose A Different Product

If you aren’t sold on the collage option or don’t have other photos to use, and don’t want an art gallery image, we have a large selection of smaller products to try your photo on including tote bags, pillows, woodgrain prints, cutting boards and more!

Browse All Products >

Orders usually ship within 3-7 business days. Depending on when the order is placed and type of product purchased, it could ship even sooner. However, during peak season, it could take 7-12 business days to ship out. Peak season is from October – December for the holiday season and then again surrounding other volume-generating events like Mother’s Day and Valentine’s Day. You will receive a shipping confirmation email once your order is on its way to you along with a tracking number.

If you need to RUSH your order, you can choose the option when placing your order. Your print will be processed and shipped as priority over non-rush orders. Orders with rush will be shipped in 3-5 business days after any requested design work and/or electronic proof has been approved. Remember that this only guarantees that we ship it out of our facility at the guaranteed time. Your order will still ship by the shipping method you choose at check out. If you have already placed your order and need to add this option, please contact our Customer Support team at (858) 679-1200.

Depending on the number of items you ordered, you may receive multiple packages that could be delivered at different times. We strive to ship all items in a single package when possible, but due to the nature of producing our various items it is sometimes best to ship products separately.

If you do not receive all of your items in a timely manner please contact our Customer Support team at (858) 679-1200.

View All Frequently Asked Questions >

Have Questions?

Contact us Monday - Friday from 9AM to 5PM Eastern Time.

(858) 679-1200
or
Send us an email

Question about your order?

Please be sure to read our FAQ, Order Status, our Return Policy before contact us.

Need help placing an order?

View our How to Place Your Order page for step-by-step instructions.


If your question isn't answered on the above pages. Please contact us below.